Privacy Policy

Effective Date: January 1, 2025

At Mancom (Mancom Creatives), we are committed to protecting the privacy and security of our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, store, and safeguard your information across our Business Services, Design Services, App Development, and Digital Marketing solutions.

1. Information We Collect
Depending on the service you engage us for, we may collect the following information:

  • Contact & Identity Details: Full name, email address, phone number, physical/business address.
  • Business Registration Data: For CAC incorporation and tax/business compliance services, we collect identification documents (e.g., NIN, Driver's License, International Passport), Director/Shareholder details, proposed business names, and corporate structures required by regulatory bodies.
  • Project & Branding Assets: Business logos, brand guidelines, images, copy, and technical credentials necessary for app development, web hosting, or marketing management.
  • Billing & Financial Data: Payment confirmations, invoicing records, and transaction receipts.
  • Technical & Analytics Data: IP address, browser type, device details, and site navigation metrics collected when visiting our website.

2. How We Use Your Information
We process your personal and business data for legitimate business operations, including:

  • Filing official business incorporations and compliance applications with statutory regulatory bodies (e.g., Corporate Affairs Commission - CAC).
  • Designing, building, and deploying custom websites, brand identities, and mobile/web applications.
  • Setting up and managing business email accounts, domains, web hosting infrastructure, and Google Business Profiles.
  • Executing digital marketing, SEO strategies, and advertising campaigns on your behalf.
  • Processing payments, sending invoices, and providing ongoing technical support.
  • Ensuring compliance with applicable legal and financial regulations.

3. Payment Security & Third-Party Gateways
Online payments are securely processed through certified third-party payment gateways such as Paystack and Flutterwave. Mancom does not store sensitive credit/debit card numbers or bank PINs on our servers.

4. Disclosure & Information Sharing
We strictly respect your confidentiality and do not sell, rent, or trade your personal information to third parties. We only share data under the following limited circumstances:

  • Government & Statutory Authorities: Submitting required Director and entity documentation to bodies like the Corporate Affairs Commission (CAC) or tax offices to execute requested business services.
  • Service Providers & Infrastructure Partners: Trusted domain registrars, cloud hosting providers, and API integration services essential for hosting your applications or email systems.
  • Legal Compliance: When required by law, court order, or government regulation to protect our rights or public safety.

5. Data Security Measures
We employ robust physical, technical, and organizational security standards (including SSL encryption, access controls, and secure server environments) to guard your personal and corporate data against unauthorized access, alteration, or disclosure.

6. Data Retention
We retain project files, client records, and legal compliance documentation only for as long as necessary to fulfill the operational purpose of the service, satisfy accounting requirements, or comply with statutory retention laws.

7. Your Data Protection Rights
Under applicable data protection guidelines, you have the right to:

  • Access and request copies of your personal records stored with us.
  • Request corrections to any inaccurate or incomplete personal information.
  • Request deletion of your data where it is no longer required for active statutory or contractual obligations.
  • Opt out of marketing communications at any time.

8. Cookies & Web Tracking
Our website uses cookies and similar tracking technologies to enhance navigation efficiency, analyze site traffic, and optimize marketing performance. You can manage or disable cookies through your browser settings.

9. Third-Party Web Links
Our website or client applications may feature links to external third-party websites. Mancom is not responsible for the privacy policies or content of external web properties.

10. Policy Updates
We reserve the right to update this Privacy Policy periodically to reflect technological enhancements, new service offerings, or legal changes. Updates will be published on this page with a revised effective date.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:
Visit our contact page or email our privacy team at [email protected].

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